Wednesday, July 23, 2008

N6 Communication

In this chapter we have considered elements of the art and science of communicatin that are the relevent to understanding negotiations .
We first addressed what is communicating during negotiation .Rather than simply being an exchange of preference solutions ,negotiation covers a wide rangingnumber of topics in enviroment where each party is trying to infulence the other .This was followed by an exploration of three issues related to how people communicate in negotiation ;the use of language ,non verbal communication and the selection of a communication channel.
In the final two sections of the rchapter we discussed how to imp;rove communication in negotikation considerations at the close of negotiation

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